Cancellation & Refund Policy

How to Cancel Your Subscription

You can cancel your Feedvoty subscription at any time through:

• Your account dashboard under "Billing & Subscription"
• Contacting our support team at support@feedvoty.com
• Using our live chat support on our website

When Cancellation Takes Effect

When you cancel your subscription, you will continue to have access to all premium features until the end of your current billing period. Your subscription will not auto-renew for the next billing cycle.

Free Trial Cancellation

You can cancel your free trial at any time during the trial period without being charged. If you don't cancel before the trial ends, you will be automatically charged for your chosen subscription plan.

Eligible Refund Scenarios

Refunds may be granted in the following situations:

• Service downtime exceeding 48 hours within a billing period
• Failure to deliver promised features within reasonable timeframes
• Technical issues that prevent you from using the service for more than 5 consecutive days
• Billing errors or duplicate charges

Non-Refundable Scenarios

Refunds will not be provided in the following cases:

• Violation of our Terms of Service
• Misuse or abuse of our platform
• Change of mind after using the service extensively
• Failure to cancel before auto-renewal (unless within 48 hours of charge)

Partial Refunds

In certain circumstances, we may offer partial refunds calculated on a pro-rata basis for the unused portion of your subscription. This is at our sole discretion and typically applies to:

• Downgrade requests mid-billing cycle
• Service interruptions that significantly impact your usage
• Exceptional circumstances reviewed case-by-case

Refund Request Process

To request a refund, please follow these steps:

1. Contact our support team at support@feedvoty.com
2. Include your account email, subscription details, and reason for refund
3. Provide any relevant documentation or screenshots if applicable
4. Our team will review your request within 2-3 business days
5. You'll receive a confirmation email with the decision and next steps

Required Information

When requesting a refund, please provide:

• Your registered email address
• Transaction ID or receipt number
• Date of purchase
• Detailed reason for refund request
• Any supporting documentation

Refund Processing Time

Once your refund is approved:

• Credit/Debit Cards: 5-10 business days
• Bank Transfers: 3-7 business days
• Digital Wallets: 1-3 business days
• UPI: 1-2 business days

Please note that actual processing times may vary depending on your bank or payment provider.

Refund Method

Refunds will be processed using the same payment method used for the original transaction. If the original payment method is no longer available, we will work with you to find an alternative solution.

Auto-Renewal Policy

All subscriptions automatically renew at the end of each billing period unless cancelled. You will receive email reminders 7 days and 1 day before auto-renewal.

Grace Period for Auto-Renewal

If you wish to request a refund for an auto-renewal charge, you must contact us within 48 hours of the charge. Requests made after this period may not be eligible for a full refund.

Internal Resolution

If you're not satisfied with our initial refund decision, you can escalate your case to our management team by emailing escalation@feedvoty.com. We will review your case within 5-7 business days.

Chargeback Protection

We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. Most issues can be resolved quickly through our support channels, and chargebacks can result in account suspension.